Buncee Sunset FAQ

Buncee will be officially sunset on September 30, 2025. Below, you’ll find answers to common questions about this this transition. If you have a question not addressed here, please don’t hesitate to reach out to our support team at [b]info@buncee.com.[/b] [accordion] + Why is Buncee being sunset? Capstone has made the strategic decision to sunset Buncee effective [b]September 30, 2025,[/b] in order to focus on enhancing our broader portfolio of digital learning tools—especially our award-winning platform, PebbleGo. Many of Buncee’s most popular features will live on in PebbleGo, helping us continue to serve students and educators with engaging and effective tools. + What is the final date I can use Buncee? The final day to access and use Buncee will be [b]September 30, 2025.[/b] After this date, the platform will no longer be available. + Can I still renew my subscription? Subscription renewals will not be accepted after [b]June 30, 2025.[/b] Additionally, auto-renewals will be turned off as of this date. + What if I have time remaining on my subscription past September 30, 2025? If your subscription extends beyond Buncee’s sunset date of September 30, 2025, you will receive a refund for any unused, prepaid portion of your subscription. Refunds will be issued to the original purchasing entity or account holder, in accordance with Capstone’s refund policies. + Will I lose my Buncees and other saved content? Your Buncees and content will remain accessible until September 30, 2025 or until the end of your current subscription period. [b]We encourage you to complete any downloads by June 30, 2025[/b] to ensure you retain a copy of your work prior to your subscription end date. + How can I save copies of my Buncees? Buncees can be exported as PDFs or PNG images. To do this, open any Buncee and: 1) Select the [b]Share[/b] button in the upper right menu 2) Within the sharing menu options, select [b]Download[/b] 3) Select [b]Download Project PDF[/b] to download a PDF of the complete Buncee, or select the thumbnails to download individual pages as PNGs. @image /content/dam/pebblegodev/help-center/buncee/download-buncees.PNG [b]Note:[/b] PDF downloads are not available with Buncee's free plan. + What happens to my data? All data will be managed in accordance with [url=https://www.capstonepub.com/support/privacy-central/products-privacy-notice]Capstone’s Data Privacy Policy[/url]. Capstone will continue to comply with all applicable federal and state student data privacy laws, including the Minnesota Student Data Privacy Act and the Family Educational Rights and Privacy Act (FERPA), through the end of the service period. For institutional accounts such as schools or districts, your Capstone representative will reach out to discuss transitioning to other Capstone digital products, such as PebbleGo. You’re also welcome to contact us directly at info@buncee.com to explore your options. If you need assistance managing your account's data in accordance with applicable policies and regulations, please refer to [url=https://www.capstonepub.com/support/privacy-central/products-privacy-notice]Capstone’s Privacy Policy[/url] or contact us at [b]privacy@capstonepub.com.[/b] + Will Buncee features be available elsewhere? Yes! Many of the tools and features you love from Buncee will continue to live on and evolve in PebbleGo, which is continuously expanding to include new content and educator tools. We’re committed to supporting literacy, creativity, and student engagement across our platform. + Who do I contact if I have questions or need help? Please reach out to our friendly support team at info@buncee.com We’re here to assist you through this transition. [/accordion] @h5 Thank You! Thank you for being part of the Buncee journey. Your creativity and dedication have helped shape the community in ways we’ll always cherish. We’re honored to continue supporting your work through Capstone’s suite of innovative educational resources.