Buncee Sunset FAQ

Buncee officially sunset on September 30, 2025. While the standalone Buncee platform is no longer available, many of Buncee's creation and creativity tools continue to live on as part of the PebbleGo experience, helping students create, communicate, and demonstrate their learning. We've compiled answers to the most frequently asked questions about the transition, including account access, content, subscriptions, and available resources. If you don't see your question below, our support team is here to help. [b]Need additional assistance?[/b] Contact us at [b]info@buncee.com[/b], and a member of our team will be happy to assist you. [accordion] + Why is Buncee being sunset? Capstone made the strategic decision to sunset Buncee effective [b]September 30, 2025,[/b] in order to focus on enhancing our broader portfolio of digital learning tools—especially our award-winning platform, PebbleGo. Many of Buncee’s most popular features live on in PebbleGo, helping us continue to serve students and educators with engaging and effective tools. + What is the final date I can use Buncee? The final day to access and use Buncee was [b]September 30, 2025.[/b] As of this date, the platform is no longer available. + Can I still renew my subscription? Buncee stopped accepting renewals after [b]June 30, 2025.[/b] Auto-renewals were turned off as of this date. + What if I have time remaining on my subscription past September 30, 2025? If your subscription extends beyond Buncee’s sunset date of September 30, 2025, you will receive a refund for any unused, prepaid portion of your subscription. Refunds will be issued to the original purchasing entity or account holder, in accordance with Capstone’s refund policies. + What happens to my data? All data will be managed in accordance with [url=https://www.capstonepub.com/support/privacy-central/products-privacy-notice]Capstone’s Data Privacy Policy[/url]. Capstone will continue to comply with all applicable federal and state student data privacy laws, including the Minnesota Student Data Privacy Act and the Family Educational Rights and Privacy Act (FERPA), through the end of the service period. For institutional accounts such as schools or districts, your Capstone representative will reach out to discuss transitioning to other Capstone digital products, such as PebbleGo. You’re also welcome to contact us directly at info@buncee.com to explore your options. If you need assistance managing your account's data in accordance with applicable policies and regulations, please refer to [url=https://www.capstonepub.com/support/privacy-central/products-privacy-notice]Capstone’s Privacy Policy[/url] or contact us at [b]privacy@capstonepub.com.[/b] + Will Buncee features be available elsewhere? Yes! Many of the tools and features you love from Buncee will continue to live on and evolve in PebbleGo, which is continuously expanding to include new content and educator tools. We’re committed to supporting literacy, creativity, and student engagement across our platform. + Who do I contact if I have questions or need help? Please reach out to our friendly support team at info@buncee.com We’re here to assist you through this transition. [/accordion] @h5 Thank You! Thank you for being part of the Buncee journey. Your creativity, passion, and dedication inspired countless moments of learning and helped build a vibrant community of educators and students around the world. We're incredibly grateful for the role you've played in Buncee's story. While the Buncee platform has reached the end of its journey, its spirit of creativity and student expression continues through Capstone. We're proud to carry that legacy forward by providing innovative learning experiences that help students read, research, create, and share their ideas with confidence. Thank you for being part of this community. We look forward to continuing to support educators and learners through Capstone's growing suite of educational resources.